Salah Eldin Makhlouf Abdelrazek

Sales & Customer Service Representative

Calro Hadayek El-Qubba

Profile summary

"I am a motivated and dedicated professional with experience in sales and customer service. I have strong communication skills and a passion for helping clients and achieving targets."

Career highlights

Built Strong Client Relationships: "Developed and maintained positive relationships with clients, leading to repeat business and improved customer loyalty."

"Enhanced Customer Satisfaction and Sales Performance": "Successfully handled customer inquiries and complaints, improving customer satisfaction and contributing to consistent achievement of sales targets."

Key skills

Skills
Strong communication and interpersonal skillsTeamwork and collaborationAbility to work under pressureProblem-solving and decision-makingMicrosoft ExcelICDL CertificationBasic Computer Skills

Professional experience

Call Center RepresentativeDec 2025 - Present
Xieomi

Responded to customer inquiries via phone and email. Assisted in troubleshooting technical issues. Maintained high customer satisfaction through effective communication.

  • Responded to customer inquiries via phone and email
  • Assisted in troubleshooting technical issues
  • Maintained high customer satisfaction through effective communication
Kitchen ManagerDec 2025 - Present
Pan Vino Restaurant, Qena

Supervised kitchen staff and delegated daily tasks. Managed inventory, food preparation, and quality control. Ensured compliance with health and safety regulations.

  • Supervised kitchen staff and delegated daily tasks
  • Managed inventory, food preparation, and quality control
  • Ensured compliance with health and safety regulations
Branch ManagerDec 2025 - Present
Branco Restaurant

Oversaw daily branch operations and staff management. Handled customer service issues and improved client satisfaction. Coordinated with suppliers and managed stock levels efficiently

  • Oversaw daily branch operations and staff management
  • Handled customer service issues and improved client satisfaction
  • Coordinated with suppliers and managed stock levels efficiently
Sales RepresentativeDec 2025 - Present
Arma Company

Promoted and distributed products to clients. Maintained customer relationships to boost sales. Reported sales performance and provided market feedback.

  • Promoted and distributed products to clients
  • Maintained customer relationships to boost sales
  • Reported sales performance and provided market feedback

Education

Bachelor's Degree, Beni Suef UniversityJan 2024
Faculty of Commerce